- Engage Client and key stakeholders
- Identify potential roadblocks, discuss with key stakeholders
- Brief suppliers, prepare shortlist and brief Sourcing
- Prepare RFP and Timeline
- Draft Scope of services
- Agree Sourcing process and strategy
9 Months out
- Communicate transition to all parties
- Finalise updates for all commercial requirements
- Arrange signage, websites and printed materials
- GO-LIVE - Day 1
- Issue RFP
- Review RFP and Commercials
- Obtain client and internal approval
- Award contract / serve notice on existing supplier (if being terminated)
- Prepare transition plan
- Communicate out to key stakeholders
- Link existing supplier with new for coordinated transition plan
- Agree responsibilities between suppliers and CBRE
- Approve pricing strategy
- Finalise requirements, supplier investment
The effective planning of an MRO supplier partner change is fundamental and as with any RFP process, may take a significant amount of time, effort and resource to implement. A procurement activity involving new or existing SPD supplier partners will require detailed planning, execution and will normally involve the global category lead and in-country personnel.
As with any any RFP activity, it is important to understand standard best practice. Should you become involved in any RFP activity it is important to understand standard best practice timelines to ensure new supplier partners are onboarded in the timely manner.
Conversely from time-to-time, the business will implement new supplier partners and it is imperative from an account level, that key personnel and stakeholders are briefed accordingly from central procurement teams surrounding planned RFP activity a new Supplier Partner implementation.
- New suite of products or technology service offering (i.e. Intelligent Restroom Design)
- Improved terms and pricing (I.e. unbundling of JAN / SAN)
- New 4x4 coverage to plug regional gaps (i.e. Rubix)
- Supplier consolidation and improved leverage (tail-end Amazon Business initiative)
6 Months out
1 Month out
3 Months out
MRO-021 Ver 1.1 (April 23)
Confidential & Proprietary | 2023 CBRE, Inc.
Typical RFP Timeline
New Supplier Implementation - Strategic Reasons For Change
- End of the contract term or request from client to change
- Unsuccessful supplier re-bid for the services
- Supplier performance issues - early termination by CBRE / client
- Supplier commercial viability - early termination by supplier/ CBRE / client
- Change of supplier ownership through acquisition or Supplier goes into Receivership